Collection Officer / Collection Specialist
[Demo] PT Mitra Utama
- Penuh waktu
- Remote
- Rp8.000.000 – 12.000.000
Tidak Perlu Sign Up!
Deskripsi Pekerjaan
Role Summary: We are seeking a dedicated and detail-oriented Collection Specialist to join our fully remote team. In this full-time, career-focused role, you will manage outstanding accounts receivable, negotiate payment plans, and minimize financial risk while maintaining excellent customer relations. This is an excellent opportunity for an early-career professional with 1 to 3 years of experience to grow within a supportive and dynamic financial environment. Key Responsibilities: - Monitor outstanding accounts receivable and identify delinquent accounts. - Contact debtors via phone and email to negotiate mutually beneficial payment plans. - Conduct financial risk assessments to evaluate debtor creditworthiness and payment capabilities. - Ensure all collection activities strictly adhere to the Fair Debt Collection Practices Act (FDCPA) and other relevant regulations. - Maintain accurate, up-to-date records of all collection activities, payments, and correspondence in our database. - Collaborate with the finance team to optimize recovery strategies and reduce outstanding debt. What We Offer: - A fully remote work environment allowing you to work from anywhere. - Competitive salary with performance-based incentives. - Clear pathways for career advancement and professional development. - Comprehensive health, dental, and vision benefits. - Paid time off and company-provided home office equipment.
Kualifikasi
- 1 to 3 years of experience as a Collection Officer, Collection Specialist, or in a similar accounts receivable role.
- Strong knowledge of and compliance with the Fair Debt Collection Practices Act (FDCPA) and other debt collection laws.
- Proven experience in conducting financial risk assessments and evaluating debtor payment capabilities.
- Excellent negotiation, communication, and conflict-resolution skills with a professional demeanor.
- Ability to work independently and productively in a fully remote environment with reliable high-speed internet.
- Proficiency in using collection software, CRM systems, and Microsoft Excel.
- High school diploma or equivalent; an associate or bachelor degree in finance, business, or a related field is preferred.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
